You can find all the details about the processing of personal data on Xceptance websites in the Xceptance Privacy Statement. This is the condensed version of how XTC is handling personal data:
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Data Storage (Hosting)
XTC and all its resources reside at xtc.xceptance.com.
Data is stored on hardware provided by Google Cloud, but not shared with Google.
Data Privacy (Analytics/Tracking)
XTC does not use external analytics services or tracking.
None of your data generated by or entered in XTC will be shared with third parties.
In case you chose to use an external login provider for authentication you will exchange data with your login provider (Google or Microsoft).
Data Processing (Account Data)
In order to use XTC, you need to create an account. The information and personal data you share with us will be utilized solely for the use of XTC services. This information is:
- First Name
- Last Name
- Phone Number (for monitoring notifications via text message)
XTC does not store any of your contractual information or payment data.
There is no automated data retention for load test data in XTC. As long as an organization or project exists, this data is retained. You can delete this data yourself if needed.
XTC does not do automated account management (i.e. deactivation/deletion of inactive accounts). If you need to delete your account, you can write an email to firstname.lastname@example.org to ask for a system-wide deletion.
Please note that audit logs will retain name and email address for 180 days, even when the account has been deleted. After that, it is anonymized, e.g. John Doe -> J*** D*** and email@example.com -> john@***.net. This data is kept for up to 5 years.